Coronavirus Update
As we navigate Coronavirus together, here’s our commitment to you.
Published 18 June

Planning your visit 

Considering a visit to Canberra Centre? It’s important to plan your trip in advance to help keep our community safe. Here are some things to think about when planning your visit: 

1.         Avoid visiting the centre at peak times 

2.         Check store trading hours and individual conditions of entry in advance 

3.         Pre-book restaurants, beauty, health appointments and gym / fitness classes 

4.         Most importantly, if you are feeling unwell reconsider your visit and stay at home

Please click here for more details regarding what you can do to help keep our community safe when visiting our centre.  

 

As part of the ACT Government’s first and second stages of its recovery roadmap, from midday on Friday June 19 our customers will be able to: 

Dine at cafés and restaurants 
- Cafes and restaurants and other hospitality venues are now allowed up to 100 patrons per enclosed space or outdoor area. Not all restaurants and cafés will be able to offer a dine in option, and those that are deciding to must still adhere to social distancing directives, including the 4sqm per person rule. Our restaurants, cafes and food courts are also open for takeaway, offering pick-up or home-delivery options. Further information on delivery and takeaway options is available here.

Enjoy beauty services
- Beauty services can now allow a maximum of 100 people in their salons, or social distancing of one person per 4 square metres, whichever is smaller.

Attend fitness sessions 
- Gyms and health clubs, including Fitness First, can now allow up to 100 people per enclosed space at one time ensuring they follow social distancing including the 4 square metres per person rule.

Enjoy entertainment venues
- Indoor amusement arcades such as Kingpin are allowed to open observing the one per 4sqm for up to 100 people.
- Although cinemas are permitted to reopen in a limited capacity as part of the current round of easing restrictions, our cinema, Dendy, has made the decision not to reopen at this stage. While we are regularly reviewing the evolving circumstances, at this stage, centre play areas will remain closed until further notice.

As an essential service provider, Canberra Centre remains open and trading, with significantly enhanced measures in place to help stop the spread of the virus within our centre. We will continue to provide updates on store changes in real time. A full list of store updates is available here

Keeping you safe as we navigate coronavirus together 
We continue to work in close collaboration with our retailers to ensure that we are all doing our part to help keep our shared environments safe while keeping our team members up to date with new information and advice from the relevant authorities. 

We are closely monitoring public health updates and are prepared to act quickly should advice change. 

It goes without saying that our community’s health and wellbeing comes first and we have therefore implemented the below processes at Canberra Centre.

Strengthened our already stringent cleaning processes by placing a heightened focus on sanitising high-touch points with high-grade disinfectant as well as an increase in the number of cleaning rotations each day. 
Hand sanitation stations have been placed at key points throughout the centre, including our main centre entrances and Customer Service Desk for our entire community to access. 
Australian Government-issued information posters have been placed in our bathrooms, which outline crucial information on how you can help stop the spread of Covid-19. We have also rolled out public hygiene advertisements across the centre to reinforce preventative measures that each of us should adopt. 

While we understand that the re-introduction of in-Centre experiences that have been greatly missed by our community is something to be excited about, we ask you to continue to play your part to keep our community safe. This means: 

- Social distancing – always keep at least 1.5 metres between yourself and others. 
- Exemplary personal hygiene – wash your hands regularly and use the sanitiser stations located throughout the Centre for your convenience. 
- Handling illness safely – cough or sneeze into your elbow or a tissue and, most importantly, stay at home if you’re feeling unwell.
- Please click here for more details regarding what you can do to help keep our community safe.  
We ask for your support in making sure Canberra Centre continues to be a place of kindness and compassion for all our customers and staff throughout this unprecedented situation. 

With all that said, we remain open for business and sincerely look forward to seeing you at Canberra Centre.