14 Nov
24 Dec
Visit Santa's Home In The Enchanted Garden
Sessions must be pre-booked
Only pre-bookings available
Santa Photos
Saturday 14 November until Thursday 24 December
Sessions must be pre-booked 
Santa is about to set off on his annual journey from the North Pole and is looking forward to meeting the wonderful families of Canberra! 
He’s loaded up his sleigh with plenty of hand sanitiser, trained his helpers and reindeer in social distance protocol and has graduated from a quick course in online zoom calls. He’s also cancelled queuing, preferring to offer online bookings so children can visit him safely this year. His friends at Scene to Believe have his availability, and a range of photography packages to choose from, with a convenient option to pre-pay. Just be sure to make your date with Santa early as he is expected to be in high demand.
So with Santa well and truly up to speed when it comes to celebrating Christmas safely, here’s what you’ll need to know:
Kicking things off, why not gather your nearest and dearest for a magical holiday snap to round out 2020? We’re re-framing Santa Photos this year in line with the ACT health advice, so expect a unique, new perspective for your annual Christmas keepsake. Photos will be landscape instead of the traditional portrait view to allow for a safe distance between yourself and Santa. We also encourage you to BYO favourite festive dress-ups and props to make your moment extra memorable - think crazy Santa hats, ugly sweaters, OTT tinsel and all things red and green!  
Taking residency in Canberra Centre from 14 November to 24 December, Santa and his dedicated team of Christmas helpers will be on hand to not only make sure your Santa Snap experience is unforgettable, but also safe-guard the health and wellbeing of our community, including our customers, staff and of course San-ta himself. 
It’s with this in mind that we are activating a number of COVID-safe practices for Santa Photos, including hand sanitising stations upon entry to Santa’s HQ, dedicated cleaning ambassadors, and safe processes for viewing and collecting photos. 


Socially distanced photos for Santa this year. Used to advertise how Santa photos will be shot for Christmas 2020.
Example of socially distanced Santa photography. 


Sensitive Santa 
Limited dates available
Pre-booking essential 

Every family deserves the opportunity to capture a special Christmas memory with Santa, so we are delighted to bring our Sensitive Santa sessions back in 2020. We’re creating a low-stress, sensory-friendly environment that can be enjoyed by all, without the crowds, queues, noise and other pressures that can be associated with shopping centres. 

Children can meet Santa within his Magical Enchanted Garden before the Centre opens, with plenty of time to chat and run through their Christmas wish lists in calm and comfortable surrounds. 

Families can take a seat near Santa within a safe 1.5 metre distance and have this special moment photographed by Santa’s team of special helpers, who will also be available to ensure a safe and enjoyable experience. You’re also welcome to bring along your favourite festive costumes and props to wear for your snap with Santa. 

The health and wellbeing of our community is of the greatest importance, so we will also have a number of hand sanitising stations located at the Sensitive Santa set, rigorous cleaning practices in place, and safe processes when it comes to the viewing and collection of photos.

These sessions book out quickly, so we encourage families to secure their spot early. 

Book a sensitive Santa session


Our commitment to a safe Christmas 

Our commitment to the health and wellbeing of our customers, staff and retailers is our primary priority, so we will continue to implement and maintain a number of precautionary measures to help keep our community safe this Christmas.  

These include: 
- A strengthened focus on disinfecting commonly touched areas.
- Positioning of hand sanitiser stations at key points throughout the Centre.
- Installation of signage and floor decals across parts of the Centre, reminding our community to keep 1.5 metres between themselves and others at all times. 

While our team focuses on protecting the safety and wellbeing of our community, we need you to play your part as well. Let’s work together to ensure we each practicse safe social distancing during your visit to the Centre and keep a minimum of 1.5 metres between yourself and others at all times. It’s also important that we all maintain a high level of personal hygiene, and we encourage our customers to take advantage of the hand sanitisation stations located throughout the Centre. Please also wash your hands regularly, cover your coughs or sneezes with your elbow, and most importantly, stay at home if you feel unwell.