Centre Services
Guest Services
Customer Service Desk

Canberra Centre's Customer Service Desk is located on Level 1 near Florsheim.

Here you can find:

  • Information on Canberra Centre's retailers and events
  • Provision of Canberra Centre Gift Certificates
  • Hiring of wheelchairs, plus motorised scooters
  • Lost and found property register
  • Public transport information
  • Community Information
  • Personal Stylists (by appointment)
  • General enquiries
Contact Us

Our Customer Service Desk trading hours have been extended during Christmas. The hours are as follows:

December 8: 9am-5pm
December 9: 9am-5pm
December 10: 9am-5pm
December 11: 9am-8:30pm
December 12: 9am-5:30pm
December 13: 10am-4:30pm
December 14: 9am-5pm
December 15: 9am-5pm
December 16: 9am-5:30pm
December 17: 9am-8:30pm
December 18: 9am-8:30pm
December 19: 9am-5:30pm
December 20: 9am-5:30pm
December 21: 9am-6:30pm
December 22: 9am-6:30pm
December 23: 9am-8:30pm
Christmas Eve: 9am-5pm
Christmas Day: Closed
Boxing Day: 8am-6:30pm
December 27: 10am-3:30pm
December 28: 10am-3:30pm
December 29: 9am-5pm
December 30: 9am-5pm
New Years Eve: 9am-5pm
New Years Day: 9am-3:30pm

*Please note that gift card sales finish ten minutes before the end of Customer Service hours. Please keep this in mind when planning to purchase gift cards.

For any enquiries, please contact us via (02) 6276 4222, or email us at customerservice@canberracentre.com.au
Lost and Found
Contact Centre Management for more information, or use the Contact Us form.
Gift Cards

Canberra Centre Gift Cards are available here for online purchase.

Available in any denomination from $10 to $500* and valid for 36months** from the date of issue. Payment can be made by cash, Visa or Mastercard and then conveniently sent to you or your loved one via registered post. We however still encourage customers to use tap and go whenever possible. 

Purchase a Gift Card

Please note Canberra Centre Gift Cards are redeemable at all stores, with the exception being banks, travel exchanges and ATM's. 

View the Canberra Centre Gift Card Terms and Conditions of use.

Find out more

*Please note a $1.50 activation fee does apply per card and $4.95 postage fee applies per order (maximum of 5 gift cards per order)

**Please note that only gift cards purchased after November 1st 2019 will be eligible for the 36 month expiry period.


Order & Collect

Canberra Centre Gift Cards are now available for drive-through pick up, via our Order & Collect service. Simply order your gift cards via the link below and collect them from the convenience of your car at our designated pick up point.

Find out more

Free WiFi
Free Wi-Fi is available at Canberra Centre. To connect, ensure Wi-Fi on your device is enabled and select the available network profile "Canberra Centre Free WiFi".

Open your Internet browser and follow the prompts to login.

*Click to view the Terms and Conditions.