COVID-19 Update
Published 05 October

Community notice - 11 October 2021 

We wish to advise that ACT Health have confirmed that individuals who recently visited Canberra Centre have now been confirmed to have COVID-19. As a result, exposure sites have been identified at the Centre. 

Tuesday 28 September
• Scott’s Crossing Construction Site between 6:45am and 4:30pm (close)
• Coles Canberra Centre between 9:30am and 10:20am (casual)

Wednesday 29 September
• Scott’s Crossing Construction Site between 6:45am and 4:30pm (close)
• Coles Canberra Centre between 8:45pm and 9:25pm (monitor)
• Guzman Y Gomez between 11:30am and 1:00pm (monitor)

Tuesday 5 October
• Billini Shoes between 9:00am and 5:30pm (casual) 
• Betty’s Burgers between 6:45pm and 7:20pm (monitor)

Wednesday 6 October  
• Billini Shoes between 9:00am and 5:30pm (casual) 
• Roll’d between 10:00am and 11:30am (monitor)

Thursday 7 October
• Billini Shoes between 9:00am and 5:30pm (casual) 
• Top Juice between 9:25am and 10:15am (monitor)
• Coles Canberra Centre between 10:00am and 10:45am (monitor) 
• Oporto Canberra Centre between 12:10pm and 12:40pm (monitor) 
• Coles Canberra Centre between 1:45PM and 2:40pm (casual)

If you have visited a close site during the relevant times should complete the ACT Contact Declaration Form, quarantine immediately, get tested for COVID-19 as advised by ACT Health and remain in quarantine until advised further by ACT Health, even if you get a negative test result.
If you have visited a casual site during the relevant times, you should complete the ACT Contact Declaration Form, quarantine immediately and get tested for COVID-19 as advised by ACT Health.

If you have visited a monitor for symptoms site, please monitor for symptoms and get tested for COVID-19 should you experience any symptoms.


Please visit for more information on exposure sites and what this evolving situation means for you.

The health and wellbeing of our entire community is our top priority, which is why we are taking this situation very seriously. Please see below for more information on what we are doing to help keep our community safe.

ACT reopening – what it means for Canberra Centre | 15 October 2021


From Friday 15 October, you’ll see a few changes at Canberra Centre as the lockdown ends and some restrictions begin to ease across the ACT.

In line with ACT Government advice, from Friday 15 October the following businesses are permitted to reopen, subject to some restrictions:

• Hospitality venues (including restaurants and cafes) to provide seated service. Details of restaurant and café retailers now serving dine-in, and those still offering takeaway, is available here
• Personal services retailers such as hairdressers, spas, nail and beauty salons, waxing, tattoo and massage
• Gyms (but not including classes).

Although many of our non-essential retailers are not permitted to reopen at this stage of the ACT’s pathway to reopening, many are operating as click and collect or click and deliver services, in line with ACT Government mandates. To see which retailers are operating as click and collect, and to take advantage of these services, please click here.

Our food court will also reopen for takeaway only. Seating in the food court will remain closed at this stage.

For further detail on what businesses are permitted to reopen, including any restrictions, we encourage you to visit

Although some of our retailers are now permitted to trade, some may have chosen to temporarily reduce or otherwise change their trading hours as we begin the transition to reopening. We encourage you to visit our directory for the most recent information on individual retailers’ trading hours.

Helping to keep our community safe

We are thrilled that we are now on the pathway forward to reopening. As has been the case throughout this entire COVID-19 period, the health and wellbeing of our customers, staff, retailers and contractors is our number one priority.

Alongside adherence to relevant COVID Safety Plans, we continue to implement and maintain stringent precautionary measures to keep our entire community safe. These include:

• A strengthened focus on disinfecting commonly touched areas, sanitising high-touch points with high-grade disinfectant throughout the Centre.
• Ensuring that our cleaning principles adhere to the guidelines set by the Federal Government’s Environmental Cleaning and Disinfection for COVID-19 principles.
• Positioning permanent hand sanitisation stations at key points throughout the Centre.
• Rolling out public hygiene advertisements across the Centre, reinforcing the preventative measures each of us should adopt.
• Installing signage and floor decals across parts of the Centre, reminding our community to keep 1.5 metres between themselves and others at all times, including when queuing or moving through the Centre.
• Adjusting air-conditioning systems to maximise the intake of fresh air, ensuring that quality air is circulated throughout the Centre.
• Reminding our community to adhere to government mandates to wear a face mask while outside of the home, unless there’s a valid reason not to.
• Working closely with our retail partners to help ensure that we are all playing our part to keep our shared environments safe.

We’re doing all we can to keep our community safe, but we can’t do it without you. While we understand the reopening of many of our stores is an exciting time for us all, we ask that you continue to play your part in keeping our community safe. This means:

• Check in to the Centre and any stores that you visit using the Check In CBR app
• Always keep at least 1.5 metres between yourself and others, including when you’re moving through the Centre or queuing
• Always wear a face mask when visiting the Centre, unless you have a valid reason not to
• Maintain personal hygiene by regularly washing your hands and using the sanitiser stations located throughout the Centre for your convenience
• Handle illness safely by coughing into your elbow or a tissue, and most importantly, stay at home if you’re feeling unwell.

We strongly encourage you to plan your trip in advance and not linger unnecessarily in the Centre:

• Avoid visiting the Centre at peak times such as during the middle of the day from Thursday through to Sunday. Use the traffic data information on our website to help choose the best time to visit, available here. (scroll down to popular times on the right of the page) 
• We encourage you to make a booking at our restaurants, cafes and personal services retailers, as they are subject to capacity limits during this stage of the reopening and may fill up quickly.
• Check store trading hours and individual conditions of entry in advance
• Take advantage of Click and Collect services being offered by our retailers. For more information, click here.

We are closely monitoring public health updates and regularly review the range of measures we have implemented to help keep our community safe and are prepared to respond quickly should we need to.

We ask for your support in ensuring Canberra Centre continues to be a place of kindness and compassion for all our customers and staff throughout this unprecedented situation.

To keep up to date with the latest announcements regarding COVID-19, including case locations, we encourage you to visit ACT Health's website.

With all that said, we remain open for business and sincerely look forward to seeing you at Canberra Centre.